Verdant Swift Privacy Policy
Verdant Swift is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our delivery services, visit our site, or otherwise interact with us. Our online platform is designed to highlight our fast and environmentally conscious delivery services, including express package delivery, forest product logistics, eco-friendly local delivery, and same-day and next-day shipping.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information You Provide: This includes information you submit when you create an account, request a service, contact us, or communicate with us. This may include your name, address, email address, phone number, payment information (processed securely by third-party payment processors), pick-up and delivery addresses, and details about the packages you send.
- Information from Your Use of Our Services: When you use our site, we may automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Location Information: For delivery services, we may collect precise location data from your device or package tracking devices, with your consent where required, to facilitate efficient delivery and tracking.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To process your delivery requests, manage your account, provide customer support, and communicate with you about your shipments.
- Improving Our Services: To understand how you use our site and services, develop new features, and enhance the efficiency and quality of our delivery operations.
- Communication: To send you updates, service announcements, promotional offers, and other information we believe may be of interest to you, in accordance with your communication preferences.
- Security and Fraud Prevention: To protect our site, services, and customers from fraud, abuse, and other malicious activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our business. These may include payment processors, IT service providers, analytics providers, and marketing partners. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Delivery Partners: To fulfill delivery requests, we share necessary information with our network of drivers and local delivery partners, such as sender and recipient names, addresses, phone numbers, and package details.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
5. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any new Privacy Policy on our site and indicate the date of the last revision. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Verdant Swift
67-05 Cooper Avenue
New York, New York, 11385
USA